Permanent pickleball net-22FT Pro Tournament Pickle Ball Net with Steel Cable Tensioning System&Wheels,Heavy-Duty Pickleball net

  This Privacy Policy applies to all visitors, users, and customers who access and purchase products from our Shopify store, specializing in pickleball nets and automatic pickleball serving machines. This policy clearly defines how we collect, use, store, protect, and disclose your personal information, and complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and global international privacy laws. By browsing our store and placing an order, you fully agree to the terms of this Privacy Policy.

1. Information We Collect

We only collect necessary personal data required for order fulfillment and store operation, including the following categories:

• Identification & Order Information: Full name, shipping address, postal code, contact phone number, email address, order history, product purchase records, and after-sales service records.

• Payment Information: We do not directly collect or store your credit card, debit card, or payment password data. All payment information is processed securely by third-party certified payment providers (PayPal, Shopify Payments, etc.).

• Website Technical Data: IP address, device type, browser information, page browsing records, access time, cookie data, and store interaction behavior for website optimization and anti-fraud analysis.

2. How We Use Your Information

All collected personal data is used for legitimate business purposes only and will never be used for unauthorized commercial purposes:

• Process, confirm, fulfill and ship your orders of pickleball nets and serving machines;

• Provide after-sales support, including return, refund, warranty maintenance and logistics inquiry services;

• Send order updates, shipping notifications, service reminders and reply to customer inquiries;

• Optimize store products, website interface and user shopping experience;

• Prevent transaction fraud, ensure payment security and maintain store transaction safety;

• Send optional promotional emails and product update information (only with user consent, users can unsubscribe at any time).

3. Information Sharing & Disclosure

We will never sell, rent or trade your personal information to third parties for commercial profits. We only share your data with authorized third-party service providers necessary for order completion, as follows:

• Logistics & Shipping Providers: Share recipient information to arrange product transportation and delivery;

• Payment Service Providers: Transmit necessary order data for payment verification and fund settlement;

• Shopify Platform & Official Tools: Data synchronized with Shopify for order management, store operation and data statistics;

• Legal Required Disclosure: Disclose user information when required by national laws, judicial procedures or government regulatory requirements.

4. Cookie Policy Cookie

Our Shopify store uses cookies and similar tracking technologies to improve browsing experience and record user preferences. Cookies are small data files stored on your device, which help us remember user browsing habits, optimize page display, and analyze store traffic.

You can adjust cookie acceptance settings through your browser. Disabling partial cookies will not affect basic order placement and shopping functions, but may reduce personalized page experience. We strictly distinguish between necessary functional cookies and marketing cookies, and non-essential cookies will only be enabled with your consent.

5. Data Storage & Security

We store your personal data only for the period necessary to complete transaction services and comply with legal retention requirements. Order and user data will be retained for 3-7 years for tax accounting, after-sales warranty and legal compliance purposes, and will be permanently deleted after the retention period.

We adopt industry-standard encryption technology, secure server protection and access authority management to protect your personal information from unauthorized access, leakage, tampering and loss. All third-party service providers we cooperate with have passed formal privacy compliance certification.

6. User Privacy Rights

In accordance with GDPR, CCPA and other global privacy laws, you have the following rights at any time:

• Right to Access: Request to view and obtain your personal data stored by our store;

• Right to Correction: Modify and update your incorrect or incomplete personal information;

• Right to Deletion: Apply to delete your personal data (excluding data legally required to be retained);

• Right to Withdraw Consent: Cancel marketing email subscription and data authorization at any time;

• Right to Complaint: Lodge a complaint with the local data protection authority if you believe your privacy rights are violated.

8. International Data Transmission

Your personal data may be transmitted and stored across borders with the progress of international transactions and logistics services. We will strictly abide by international data transmission regulations, adopt standard contractual clauses and security protection measures to ensure the safety and compliance of cross-border data transmission, and protect your legitimate privacy rights.

9. Policy Updates

We reserve the right to update and revise this Privacy Policy irregularly to adapt to business adjustments and legal updates. The latest revised policy will be published on the store page, and it will take effect immediately after publication. Continued use of the store after the update constitutes recognition of the new policy terms.

10. Contact Us

If you have any questions, requests or disputes about this Privacy Policy and your personal data processing, please contact our customer service team via email:

Email: [pickleball@posboll.com]