Returns & Refunds Notice

If you would like to apply for a return and refund, please provide the following information: 1.Your order number 2.Reason for return. After we review and approve your return request, please ship the returned package and send us your return tracking number. Shipping cost policy: If the return is caused by our product quality issue, we will cover the return shipping fee. If the return is due to the customer’s personal reason, the customer shall bear the return shipping fee. Once the returned goods arrive at our warehouse and we inspect and confirm that the items are in good condition, we will process your refund.If you still wish to apply for return and refund, please fill out the form below. Afterwards, send your return tracking number and order number to our customer service or email：pickleball@posboll.com